No deck. No retainer of advice. We find what's broken in how your operation actually works, build the fix, and hand it to your team running.
We map how work actually moves, not the org chart, and find where it stalls, leaks, or breaks.
Process, tooling, and the AI agents that carry it. Built for your operation, not a template.
Your team owns it when we leave. No dependency, no black box, no permanent retainer.
Surfaces what's broken before we talk.
The highest-leverage fix.
We come in and install it.
Your team runs it.
For more than two decades I ran large-scale operations inside Wells Fargo and other Fortune 500 companies, leading teams through the kind of complex rebuilds most businesses never see up close. I learned exactly what makes an operation hold under pressure, and what makes it break.
Now I'm taking everything those rooms taught me to businesses where fixing how things run actually changes lives. That's why TRACE exists: to make your operation unbreakable, then hand it back to your team running.
Good. We don't replace them, we hand them a working system. Most teams know something's broken but don't have the bandwidth to rebuild it mid-flight. That's us.
No. AI is a tool we use where it earns its place. The product is a fixed operation, the agents are part of how it runs, not the pitch.
The audit does the qualifying. You see your own gaps in writing before we talk, so the conversation starts at the fix.
The Operations Audit Workbook walks you through your own operation and shows you the gaps. Free.
